Refund Policy

Hush Tread products are currently purchased through third-party retailers. The retailer that processed your order also handles returns, exchanges, and refunds.

1. Start With Your Order

Open the order in your retailer account. Review the retailer policy before starting a return. Return windows and item conditions vary by retailer.

• Find the order in your retailer account

• Use the retailer’s return or support option

2. How to Request Help

To start a return or refund:

• Find the order in your retailer account

• Use the retailer’s return or support option

3. Shipping and Return Costs

• Return labels, shipping costs, and drop-off options are set by the retailer

• Review the return instructions before sending the product

4. Refund Timing

• The retailer will confirm whether the return is approved

• Approved refunds follow the retailer’s processing timeline.

5. Items a Retailer May Decline

• Items outside the retailer’s return window

• Items that do not meet the retailer’s return conditions

• Products bought from a seller the retailer cannot verify

6. Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, contact the retailer through the order page. You can also contact Hush Tread with product questions.